1. Who We Are
This Privacy Policy applies to the website imexotrade.com (the “Site”) operated by:
ИМЕКСО ЕООД (IMEXO Ltd)
UIC / EIK: 205873312
VAT number: BG205873312
Registered address: 14A Srebarna St, Lozenets District, Sofia 1407, Bulgaria
Representative: Lilia Ivanova Komitova (Manager)
Contact: info@imexotrade.com
IMEXO Ltd is the Data Controller for personal data collected through this Site, subject to Regulation (EU) 2016/679 (GDPR).
2. What Data We Collect
We collect only the personal data you voluntarily provide via our contact and quote request form:
- Name — to identify and address you in correspondence.
- Email address — to reply to your enquiry.
- Subject and message content — including any specifications, BOQs, or product descriptions you submit.
We may also collect limited technical data automatically (IP address, browser type, pages visited) for site security and aggregate performance monitoring only — not for individual profiling.
3. Legal Basis for Processing
- Responding to your enquiry: Art. 6(1)(b) GDPR — pre-contractual steps at your request.
- Business records and correspondence: Art. 6(1)(f) — legitimate interest.
- Security and fraud prevention: Art. 6(1)(f) — legitimate interest.
- Legal compliance: Art. 6(1)(c) — applicable Bulgarian and EU law.
4. How We Use Your Data
We use your data exclusively to respond to your enquiry, provide pricing and availability information, and maintain business correspondence records as required under Bulgarian commercial law. We do not use your data for marketing, automated decision-making, or profiling without your explicit consent.
5. Data Sharing and Third Parties
We do not sell, rent, or share your personal data for third-party commercial purposes. Limited sharing occurs only with:
- Hosting and email infrastructure providers acting under data processing agreements on our instructions.
- Transport and logistics partners — only if a transaction proceeds, and only to the extent necessary to fulfil the shipment.
- Legal authorities — where required by law, regulation, or court order.
6. International Transfers
IMEXO Ltd is based in Bulgaria (EU). Where service providers are located outside the EEA, we ensure appropriate safeguards under GDPR Chapter V.
7. Data Retention
- Enquiries not resulting in a transaction: up to 12 months after the last communication.
- Transactions and contracts: generally 5–10 years per Bulgarian commercial and tax law.
- Server log data: up to 90 days, then automatically deleted.
8. Your Rights Under GDPR
You have the right to access, rectify, erase, restrict, port, and object to the processing of your personal data. See our Data Rights page for full details. You also have the right to lodge a complaint with the Bulgarian CPDP: www.cpdp.bg.
9. Cookies
We use only technically necessary cookies. See our Cookie Policy for details.
10. Children’s Privacy
This Site is directed exclusively at businesses and professionals. We do not knowingly collect data from individuals under 18.
11. Changes to This Policy
We may update this policy from time to time. Last updated: June 2026.
12. Contact
IMEXO Ltd — Data Controller
Email: info@imexotrade.com
Address: 14A Srebarna St, Lozenets, Sofia 1407, Bulgaria